Frequently Asked Questions

Everything you need to know about shopping with Santo Studio.

What is the typical shipping timeframe for my order?

Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually taking 10-14 business days.

How do I return or exchange an item?

We offer a 30-day return window for all unworn items with original tags attached. To initiate a return or exchange, please visit our online Return Portal and enter your order number.

Where are Santo Studio garments manufactured?

We pride ourselves on ethical production. Our collections are designed in-house and manufactured in small batches across certified partner workshops in Portugal and Italy to ensure premium quality.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options through Klarna and Afterpay.

How can I find the right size for me?

Each product page features a detailed 'Size Guide' with specific garment measurements. If you are between sizes, we generally recommend sizing up for our structured pieces or staying true to size for oversized fits.

Is my personal information secure?

Absolutely. Santo Studio uses industry-standard SSL encryption technology to protect your data. We never store your full credit card information on our servers.